Last updated: November 2025
At Lisfi.in, operated by Iconinfoware Technologies, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Who We Are
Lisfi.in is a cloud-based Laboratory Information Management System (LIMS) designed and maintained by:
Iconinfoware Technologies
46/506A, 1st Floor, Near Thaikkavu Jn, Puthiya Road,
Vennala, Ernakulam – 682028, Kerala, India
Information We Collect
We collect information to provide, improve, and secure our services. This includes:
a. Personal Information
- Name, email address, contact number
- Laboratory name, address, and registration details
- Login credentials and account preferences
b. Usage Data
- Browser type, device type, operating system
- IP address, access times, and pages viewed
- Clickstream data and interaction logs
c. Laboratory Data
- Patient information (as entered by your laboratory)
- Billing records, reports, test results, and workflow data
d. Payment Data
If applicable, we may collect limited payment information (processed securely through third-party payment gateways).
How We Use Your Information
We use your information to:
- Create and manage user accounts
- Deliver and improve Lisfi.in services
- Ensure system performance, reliability, and security
- Communicate updates, feature releases, and support notices
- Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal or laboratory data to any third parties.
Data Storage and Security
- Your data is stored on secure cloud servers with encryption and restricted access.
- We use industry-standard security measures (SSL, firewalls, role-based access).
- While we take all reasonable precautions, no digital platform can guarantee 100% security. Users are encouraged to maintain strong passwords and confidentiality.
Data Retention
We retain data for as long as your account remains active or as required by law.
Upon termination or deletion of an account, data may be archived for a limited period to fulfill contractual or regulatory obligations.
Sharing and Disclosure
We may share data only in the following cases:
- With authorized team members or technical partners for service delivery;
- With law enforcement or regulators if required by applicable law;
- With trusted third-party vendors (e.g., hosting or analytics) under strict confidentiality agreements.
Your Rights
Depending on your region, you may have the right to:
- Access and review your personal data
- Request corrections or deletions
- Withdraw consent for processing
- Request data export or portability
To exercise these rights, contact us at info@iconinfoware.com.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience and analyze website performance.
You can manage or disable cookies via your browser settings. See our Cookie Policy below for details.
Third-Party Links
Our website may include links to external websites or resources. We are not responsible for the content, privacy practices, or data protection policies of third-party sites.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a new “Last Updated” date.
Continued use of Lisfi.in after such changes constitutes acceptance of the revised policy.
Cookie Policy
This Cookie Policy explains how Lisfi.in uses cookies and similar technologies to recognize users, improve functionality, and analyze usage.
What Are Cookies
Cookies are small text files stored on your device by your web browser when you visit a website.
They help websites remember your actions and preferences (like login details or language settings) over time.
How We Use Cookies
Lisfi.in uses cookies to:
- Enable secure sign-in and session management
- Remember user preferences and display settings
- Analyze website performance and improve user experience
- Track usage trends to optimize service delivery
We do not use cookies to collect personally sensitive information or for targeted advertising.
Types of Cookies We Use
a. Essential Cookies
Required for core features like authentication, security, and navigation.
Without these, some parts of Lisfi.in may not function properly.
b. Performance Cookies
Help us understand how users interact with our website — e.g., pages visited, errors encountered — for performance improvements.
c. Functional Cookies
Allow us to remember choices such as language, region, and display settings to personalize your experience.
d. Analytics Cookies
Used to collect anonymous usage statistics via trusted tools (e.g., Google Analytics).
Managing Cookies
You can:
- Accept or reject cookies when prompted on our site;
- Adjust your browser settings to block or delete cookies;
- Note that disabling certain cookies may limit some functionalities of Lisfi.in.
Instructions for managing cookies can be found in your browser’s Help section.
Third-Party Cookies
Some features may use third-party services (like analytics or embedded media) that also set cookies.
These third parties operate under their own privacy and cookie policies.
Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in technology or regulations.
Updates will appear on this page with the new effective date.
Contact Us
For any questions about our use of cookies, please contact:
📍 Iconinfoware Technologies,
46/506A, 1st Floor, Near Thaikkavu Jn, Puthiya Road,
Vennala, Ernakulam – 682028, Kerala, India
