Faq

Lisfi.in Silver is designed for small and medium-sized diagnostic laboratories that need a reliable yet cost-effective management system. It simplifies billing, reporting, and patient communication while providing essential features like test result graphs, outsourcing management, and ABHA ID integration.

Yes, Silver supports both walk-in patient billing and corporate billing. The system generates accurate invoices, allows flexible payment options, and ensures smooth transactions for everyday operations.

Reports can be sent directly via WhatsApp and email, ensuring patients receive their results quickly and conveniently. They can also download reports in PDF format for easy access.

Yes, it maintains complete patient records, including previous test results and billing history. This helps labs build a reliable database and improve continuity of care.

Absolutely. If certain tests are outsourced to partner labs, Lisfi.in Silver provides dedicated outsourcing management features to track, monitor, and consolidate results efficiently.

Silver includes essential compliance tools but is not a full NABL suite. It is ideal for labs not yet pursuing accreditation but still wanting structured processes and accurate data tracking.

Yes, Lisfi.in Silver includes TAT monitoring with a colour-coded system, helping labs track delays, prioritise work, and improve service efficiency.

The Silver version is built with a user-friendly interface, requiring minimal training. Staff can quickly learn billing, reporting, and communication workflows, reducing errors and saving time.

Lisfi.in Gold includes all Silver features plus advanced multi-branch management. It allows labs with multiple centres to operate under a centralised system, ensuring consistent workflows and reporting across all locations.

Gold offers a hub-and-spoke model where a central hub manages multiple branches. Administrators can view real-time data, reports, and billing details from every branch in a single dashboard.

Yes, Gold is designed for labs with high-volume corporate clients. It offers advanced billing, reporting, and client-specific pricing models that make corporate management more efficient.

Yes, Gold enhances reporting by providing custom formats, multi-branch consolidated reports, and real-time TAT alerts. This ensures accurate, timely, and standardised outputs for patients and clients.

Absolutely. Gold gives lab owners and managers access to branch performance data in real time, including revenue, staff productivity, and TAT performance.

Gold is hosted on secure cloud servers with enterprise-grade encryption, ensuring all branch data is protected. It also complies with industry standards for medical data handling.

Yes, Gold allows automated notifications for both patients and staff. Patients receive report updates, while staff are notified about delays, outsourcing results, or urgent tasks.

Yes, Lisfi.in Gold is highly scalable. Whether you add one branch or multiple new centres, the system adjusts easily without major infrastructure changes.

Platinum is built for large, enterprise-level laboratories and those aiming for NABL accreditation. It combines all Silver and Gold features with advanced compliance, reporting, and automation tools.

Platinum comes with a full NABL compliance suite, including audit trails, role-based access control, and structured reporting formats. It simplifies the accreditation process by automating compliance requirements.

Role-based access ensures that only authorised staff can view or edit specific sections of the system. For example, billing staff cannot access QC data, and lab technicians cannot alter financial reports.

Platinum offers advanced dashboards that give administrators a complete view of lab operations. Revenue, staff productivity, equipment status, and compliance reports are all available in real time.

Yes, it includes automated marketing tools such as SMS/email campaigns, loyalty programs, and reminders. This helps labs strengthen client relationships and attract repeat business.

Yes, Platinum supports advanced MIS reporting tailored to lab needs. Owners can generate detailed insights on revenue, patient trends, outsourcing efficiency, and staff performance.

Yes, Platinum is built on scalable architecture that grows with your lab. Whether you expand locally or internationally, the system can handle large-scale data and multi-branch operations.

While Gold is ideal for multi-branch labs, Platinum is designed for enterprises requiring advanced compliance, security, and analytics. It’s the right choice if your lab aims for NABL accreditation and enterprise-grade management.